Quality Management

Commitment to Quality

At General Spray, delivering the highest quality results to our customers is our top priority.

We utilize extensive in-process controls to ensure consistent quality from batch to batch in each campaign. At the controls is our highly-skilled staff that has decades of experience in spray drying. Our commitment to quality has been the key ingredient in our ability to develop and maintain successful, long-term relationships with our customers.

Continuous improvement is at the core of our Quality Management System. Improving products, services and processes results in enormous benefits in productivity, quality and costs. At General Spray, we are dedicated to continuous improvement to strengthen the quality of our services and to meet or exceed customer expectations.

Quality Policy

General Spray is a leading provider of toll spray drying services to the ceramic, glass, powder metal, and chemical industries. Our work requires a high degree of consistency, precision, and on-time performance, as we are a critical part of our customers’ supply chain. We are committed to meeting and exceeding our customers’ requirements every time. We will fulfill this commitment by adhering to proper procedures, fostering innovation, and continually improving our quality management system.